We have a dedicated maintenance department to deal with any post installation problems that may arise as well as offering fixed price service contracts if required. These can include the renewal of any worn component parts.
All our installations are guaranteed for a minimum of 12 months (but see table below) from date of invoice against production defects on the condition that they have had ‘normal’ playground use and that they have been cleaned using only soap and water. Any products that have been inappropriately installed (by companies/persons other than UAC) or has not been properly maintained, is not covered by the warranty.
Our team of Register of Play Inspectors International Limited (RPII) trained Inspection and Maintenance Engineers can will check and assess your playground, sports equipment and safety surfacing in accordance with BS EN 1176:1998 - Playground Equipment, BS EN 1177:1997 - Impact Absorbing Playground Surfacing, BS PAS 30:1998 - Outdoor Recreation Multi-Sport Equipment and BS PAS 35:2001 - Wheeled Sports Equipment.
|Installation Type||No. Of Years|
|Aluminium structural poles, stairs and decks:||50 Years|
|Impregnated wood pine structural poles, stairs and decks:||10 Years|
|Pte components (roofs, slides, panels, climbing equipment) with UV protecting process: For loss of intensity of colour is limited to 3 years||10 Years|
|Steel components (structure of deck, bridge, box-step, handrail, metal structure for bridge, protection panel, springs):||5 Years|
|Other components: Includes all moving parts (bearing, seats, swing, handles, pedals, nets, plastic junctions, caps etc||1 Year|
The expected life span of our durable untreated timber (e.g. oak, larch timber products) is
If you have an existing site that you would like refurbished, UAC can help. One of our Register of Playground Inspectors International (RPII) trained play advisors can visit your site to offer advice including a detailed proposal, incorporating visuals and breakdown of overall cost, to help you decide upon the best options for you. This is free of charge and without obligation.